Privacy policy

Please find below some information about how we collect, use, and share your information when you place an order or contact me.

Information Collection:
When you place an order, we receive certain information such as your name, email address, postal address, some payment information, and details about your order. You may also choose to provide us with additional information for personalised orders.

How we use your information:
We use your information to do the following.
• Fulfil your orders
• Provide customer support
• Contact you regarding orders or to answer your messages
• For legal reasons

Data Disclosure
Keeping your privacy and information safe and secure is extremely important. We only disclose your information when absolutely necessary to do so, such as:
• We may share information with shopify if a problem arises with your order or account as they operate the site.
• We may also disclose your information if we are required by law to do so

Data Retention:
We only retain your personal information for as long as it is necessary for us to fulfil your order and provide our services. In some instances, we may also retain your information to comply with legal obligations. 

We, From the Heart Studio, will never sell your details or pass them over to  anyone we do not legally have to.